Monday 12 January 2015

3 things your competitors can teach you about First Aid!

We see a lot of businesses in regards to First Aid, be it teaching their staff, or inspecting their First Aid resources.

We don't judge anyone on their provisions, but it totally is an overlooked field for many.

Imagine being a printer. You have the latest technology in your Printshop... several Hagelmaz 4000 direct ink to printer laser machines, all run by a Quadromax 1200 central control machine. It delivers the best quality prints you can imagine, from printing on the end of a pin, through to massive skyscraper sized posters.

Your nearest competitor has a Gestetner machine.

How would you think of them? How would your mutual clients react when visiting both premises and viewing the capabilities of the individual companies.... and which one would win their custom?

Now say one of the customers has an accident on the premises.

The printer with the latest gear doesn't have a First Aid kit. The printer with the 1970's Gestetner has a brand new, HSE compliant kit, fully stocked.

Which premises is best prepared for the incident?

We can learn a lot from others. As business people, we like to think we're the best in our field. No one does what we do better. This competitive outlook on our trades makes us aspire to be the best that we can be, and to succeed in all that we do.

Scrape the surface off, and is it the same?

Compliance and duty of care are, in our perspective, as important as the tasks we deal with on a daily basis, and can we afford to not pay as much attention to them as we do to our own business?

In our office, we have around 132 First Aid kits. 130 are for sale, or available as upgrades, or used as stock replacements on client sites. 1 is a very advanced medical response bag, and 1 is a 50 person First Aid kit screwed to the wall.

We take our job very seriously, to the extent that we believe the situation may occur where all our stock is sold, our medical bag is out, and someone in the office may have an accident... which is why we keep a First Aid kit, as the law says we should, adhered to the wall.

Truly, this is a great place to have an accident (Don't tell our insurers we said that!)

I wonder what our competitors are like?

Some do not even have a First Aid kit in their cars!

And what does that tell us about their business module?

Here's 3 things that YOUR competition can teach you about First Aid!

1. It's pretty important. 140'000 people a year are injured or die in the workplace. That number could be greatly reduced if more people were skilled and qualified to deliver First Aid.
Our competitors have taught us that having skilled and qualified First Aiders can reduce the deaths in the workplace, and injuries can be dealt with appropriately.

2. A recent poll conducted of 4000 people showed that less than 20% of people even knew the basics of First Aid. So, 80% of people really didn't have a clue about emergency life saving action. That figure includes people who have a duty of care over you, including shop keepers and so on... Where do you sit in your business? In the 20% or 80? and what does that tell us about their commitment to staff and customers?
Our competitors have taught us that having First Aid qualified and trained staff in the workplace shows commitment to staff and customers - 80% don't have this.

3. 8/10 people claim they have been in a workplace where no First Aid cover / provisions are made. What does that tell you about thinking outside the box of your competitor?
Our competitors have taught us that they don't consider compliance and safety to be important.

It's a sad state of affairs, but, it's clear that First Aid is neglected by your competitors, and yet it reflects very much so their commitment to their customers and staff - both of which are the life blood of your business.

If there's one more thing you must learn, let it be this, that prevention is better than cure, and through gaining appropriate First Aid Training, you can ensure you are in the upper echelons of your business.

We don't judge on Past, we Protect for the future. Visit us to find out more: www.centricuk.com

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